ong888 Terms & Conditions

1.Acceptance of Terms

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", "your") and ong888 ("ong888", "we", "us", "our"), the operator of the online gaming platform accessible at ong888.app and its associated subdomains and mobile interfaces. By creating an account, accessing, or using any services offered by ong888, you unconditionally accept and agree to be bound by these Terms in their entirety, together with the ong888 Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference.

If you do not agree to any part of these Terms, you must not register an account or use the ong888 platform. Your continued use of the platform following any amendment to these Terms constitutes your acceptance of the revised Terms.

2.Eligibility

Access to and use of the ong888 platform is subject to the following eligibility requirements:

• Age: You must be at least 21 years of age. ong888 strictly prohibits access by individuals under the age of 21. By registering, you warrant that you are 21 years of age or older.
• Jurisdiction: You are solely responsible for ensuring that accessing and using the ong888 platform complies with the laws and regulations applicable in your jurisdiction. ong888 makes no representation that the platform is legal or appropriate for use in any specific location.
• Legal Capacity: You must have the legal capacity to enter into binding contracts under the laws of your jurisdiction.
• Exclusion: You may not register or use the platform if you have previously been excluded or banned from ong888 or if you are subject to a self-exclusion arrangement.

ong888 reserves the right to request documentary evidence of age, identity, and location at any time. Failure to provide satisfactory documentation may result in account suspension pending verification.

3.Account Registration

To access the full range of ong888 services, you are required to register a personal account. The following conditions apply to account registration and maintenance:

• You may hold only one account at ong888. Duplicate accounts are strictly prohibited. If you have forgotten your login credentials, please contact ong888 support for account recovery assistance.
• All registration information provided must be accurate, complete, and current. You must promptly update your account details if any information changes.
• You are solely responsible for maintaining the confidentiality of your username and password. You must not share your login credentials with any third party.
• You must not allow any other individual to access or use your ong888 account.
• ong888 reserves the right to verify the identity of all account holders through Know Your Customer ("KYC") procedures, which may include requesting government-issued identification documents, proof of address, and proof of payment method ownership.

Accounts found to contain false or misleading registration information are subject to immediate suspension and forfeiture of funds held therein.

4.Deposits & Withdrawals

All financial transactions on the ong888 platform are conducted in Malaysian Ringgit (MYR). The following terms apply to deposits and withdrawals:

• Accepted payment methods include Touch 'n Go eWallet, Boost, Maybank, CIMB Clicks, Public Bank, and Instant Transfer. Accepted methods are subject to change without prior notice.
• Deposits are credited to your account balance upon successful confirmation from the relevant payment provider. ong888 is not responsible for delays attributable to third-party payment processors.
• Withdrawals will only be processed to a payment method that has been verified as belonging to the registered account holder. ong888 does not permit withdrawals to third-party accounts.
• ong888 reserves the right to impose minimum and maximum deposit and withdrawal limits. Current limits are displayed within the platform cashier.
• Prior to processing any withdrawal, ong888 may require the submission of identity verification documents. Withdrawal requests submitted without satisfactory KYC compliance may be held pending review.
• ong888 processes approved withdrawals as promptly as operationally possible. Typical processing times are indicated within the platform but are not contractually guaranteed.
• Any funds deposited must be wagered at least once before withdrawal unless otherwise stated in applicable promotional terms.

5.Bonuses & Promotions

ong888 offers various promotional bonuses and offers to eligible players. The following general conditions apply to all ong888 bonuses unless otherwise specified in promotion-specific terms:

• All bonuses are subject to applicable wagering requirements, which must be satisfied before bonus funds or associated winnings can be withdrawn.
• Bonuses are intended for legitimate recreational gameplay only. ong888 prohibits bonus abuse, which includes but is not limited to: opening multiple accounts to claim the same promotion, placing systematically low-risk bets solely to fulfil wagering requirements, and engaging in bonus arbitrage with another player.
• ong888 reserves the right to cancel, modify, or withdraw any promotional offer at any time without prior notice.
• Where a promotional offer has an expiry date, bonus funds and free spins that are not used within the stated period will be forfeited.
• Specific promotion terms are displayed alongside each individual offer within the ong888 platform and are supplemental to these general Terms.

6.Gameplay Rules

The use of ong888's gaming products is subject to the individual game rules applicable to each game or product category. In addition, the following general gameplay terms apply across all ong888 products:

• All games available on ong888 are certified by the respective game providers and use audited Random Number Generators ("RNG") or live dealer mechanics where applicable.
• In the event of a technical failure, malfunction, or disconnection during a game session, ong888 will attempt to resolve the outcome based on game server logs. Where a definitive outcome cannot be established, the relevant game round may be voided and the wager returned.
• Odds, return-to-player percentages, and other game parameters are determined by the game provider and certified by independent testing agencies. These figures are available within each game's information panel.
• ong888 reserves the right to void any game round where there is evidence of system error, data corruption, or exploitation of a software vulnerability.

7.Prohibited Conduct

The following conduct is expressly prohibited on the ong888 platform. Violations may result in immediate account suspension, permanent termination, and forfeiture of account balances:

• Providing false, inaccurate, or misleading registration information;
• Registering multiple accounts for any purpose;
• Using software tools, bots, algorithms, or any automated means to interact with the platform;
• Engaging in collusion with other players or ong888 staff;
• Attempting to exploit software bugs, glitches, or vulnerabilities for financial gain;
• Money laundering or using the platform to facilitate any form of financial crime;
• Making chargebacks on deposits that have already been wagered;
• Using the platform while subject to a self-exclusion or ban;
• Engaging in abusive, threatening, or offensive behaviour towards ong888 staff or other players.

ong888 cooperates fully with law enforcement agencies and regulatory bodies and will report suspected criminal activity in accordance with applicable legal obligations.

8.Intellectual Property

All content, trademarks, logos, game assets, software, and materials available on the ong888 platform are the intellectual property of ong888 or its licensors and are protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform for personal entertainment purposes only. You may not copy, reproduce, distribute, modify, or create derivative works of any ong888 content without prior written authorisation.

9.Limitation of Liability

To the fullest extent permitted by applicable law, ong888 shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from or in connection with your use of, or inability to use, the ong888 platform, including but not limited to lost profits, loss of data, or loss of goodwill. ong888's total aggregate liability to you for any claim arising out of or relating to these Terms or the platform shall not exceed the total amount deposited by you to ong888 in the twelve-month period immediately preceding the event giving rise to the claim.

The ong888 platform is provided on an "as is" and "as available" basis. ong888 makes no warranty, express or implied, regarding the availability, accuracy, reliability, or suitability of the platform for any particular purpose.

10.Privacy

ong888 collects, processes, and stores personal data in accordance with its Privacy Policy, which forms part of these Terms. By using the ong888 platform, you consent to the collection and processing of your personal data as described in the Privacy Policy. Please review the Privacy Policy carefully to understand how ong888 handles your information.

11.Responsible Gaming

ong888 is committed to promoting responsible gambling practices and the prevention of problem gambling. The following responsible gaming tools are available to all registered players:

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits from their account settings. Limit reductions take effect immediately; increases are subject to a 24-hour cooling-off period.
• Self-Exclusion: Players who wish to take a break or permanently cease using the platform may request self-exclusion by contacting ong888 support. Self-exclusion is effective immediately and cannot be reversed during the chosen exclusion period.
• Session Reminders: Players may enable session time reminders to track their gameplay duration.
• Reality Checks: Automated pop-up notifications can be configured to remind players of elapsed gameplay time.

ong888 strongly encourages any player who believes their gambling may be causing harm to seek help immediately. Please refer to the ong888 Responsible Gaming page for further information and external support resources.

21+ Only. Gambling involves financial risk and may result in financial loss. Play responsibly and within your means.

12.Amendments to Terms

ong888 reserves the right to amend, modify, or update these Terms at any time without prior notice. The date of the most recent revision will be displayed at the top of this page. It is your responsibility to review these Terms periodically for changes. Your continued use of the ong888 platform following the publication of revised Terms constitutes your acceptance of those changes. If you do not agree to the revised Terms, you must cease using the platform immediately.

13.Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which ong888 is incorporated. Any dispute arising out of or in connection with these Terms or the ong888 platform shall first be referred to ong888's customer support team for resolution. If the dispute cannot be resolved through the internal complaints process, it may be escalated to the applicable dispute resolution body as designated by ong888's licensing authority.

ong888 operates under international gaming licensing. Licensing details are available upon request to [email protected].

If you have any questions regarding these Terms & Conditions, please contact the ong888 support team via live chat or by emailing [email protected]. Our team is available 24 hours a day, 7 days a week.